Business interaction is one of
the important pillars of business in today’s world. Communication is of primary
importance to business in the contemporary world. This is so because the entire
communication stream ranging from advertising to finalization of deals to product
support is carried out through interaction. Thus, it has become a necessity for
every business organization to maintain a wide communication interface for
making calls. Such a business phone system can reduce odds of missing out
business leads. When such massive systems were maintained only by the large
business organizations, there were the following problems that aroused:
·
The total cost of ownership is quite high as the
entire PBX server needs to be purchased and as requirements increase and
technology progresses, enhancements need to be made.
·
Hosted PBX systems require trained personnel to
handle the complex wires that run all over the office place.
·
Before the introduction of IP PBX to the world
of telecommunication, PSTN lines were used to connect to the PBX equipment and
thus calling could be made at quite high rates.
·
The infrastructure that is established on site has
to be for fixed number of ports and the changing requirements will lead to
additional hardware to be added thereby leading to under-utilization of
resources at an affordable cost.
·
One of the major difficulties is faced in integrating
your existing system with this new system and in ensuring that all features are
configured properly.
PBX system is a major advancement
in technology that offers you services at your office place without having to
install the equipment at your place. These services can be operated through the
internet medium through a web-based interface. Your business calls can be
routed to your VOIP phone, PC or mobile phone through remote servers. However,
you can have complete authority over this channel and can introduce changes as
and when desired. All these functionalities can be available for use by paying
just a fraction of the cost. Moreover, every feature of the system helps in
achieving efficient cost-savings and a number of benefits due to the use of
VOIP technology.
Using Hosted PBX VoIP
considerably decreases global calling expenses and internal calling amongst
extensions is provided absolutely free of cost even if you have offices
situated at various different locations. The use of VoIP phones is simple and
easy to connect to the PBX system. The use of customary phones has to be
clubbed with ATA so as to convert the digital signals into analog and
vice-versa as per the incoming and outgoing calls from the switch. There are a
number of features that can enhance calling functionality and thereby add extra
value to your business progress as the level of client satisfaction increases.
The radical features include call
parking, call return, Direct Inward Dialing, call hunt and many more in order
to reduce the number of missed out calls. The use of toll free number, music on
hold, local numbers, etc. are also some of the features that are most in demand
by business organizations of all sizes. The use of these features along with a
hosted telecommunication interface allows you to set up a workplace where your
employees can function in a virtual manner. This not only allows you to
establish better business image but also allows your employees the freedom to
operate business calls from anywhere and at any time. With all the impressive
functionality, this system is perhaps the most feasible choice for a corporate
firm to boost its business progress.
