Thursday, 27 December 2012

Get Rid Of All Communication Hassles with PBX System


Business interaction is one of the important pillars of business in today’s world. Communication is of primary importance to business in the contemporary world. This is so because the entire communication stream ranging from advertising to finalization of deals to product support is carried out through interaction. Thus, it has become a necessity for every business organization to maintain a wide communication interface for making calls. Such a business phone system can reduce odds of missing out business leads. When such massive systems were maintained only by the large business organizations, there were the following problems that aroused:
·         The total cost of ownership is quite high as the entire PBX server needs to be purchased and as requirements increase and technology progresses, enhancements need to be made.
·         Hosted PBX systems require trained personnel to handle the complex wires that run all over the office place.
·         Before the introduction of IP PBX to the world of telecommunication, PSTN lines were used to connect to the PBX equipment and thus calling could be made at quite high rates.
·         The infrastructure that is established on site has to be for fixed number of ports and the changing requirements will lead to additional hardware to be added thereby leading to under-utilization of resources at an affordable cost.
·         One of the major difficulties is faced in integrating your existing system with this new system and in ensuring that all features are configured properly.

PBX system is a major advancement in technology that offers you services at your office place without having to install the equipment at your place. These services can be operated through the internet medium through a web-based interface. Your business calls can be routed to your VOIP phone, PC or mobile phone through remote servers. However, you can have complete authority over this channel and can introduce changes as and when desired. All these functionalities can be available for use by paying just a fraction of the cost. Moreover, every feature of the system helps in achieving efficient cost-savings and a number of benefits due to the use of VOIP technology.

Using Hosted PBX VoIP considerably decreases global calling expenses and internal calling amongst extensions is provided absolutely free of cost even if you have offices situated at various different locations. The use of VoIP phones is simple and easy to connect to the PBX system. The use of customary phones has to be clubbed with ATA so as to convert the digital signals into analog and vice-versa as per the incoming and outgoing calls from the switch. There are a number of features that can enhance calling functionality and thereby add extra value to your business progress as the level of client satisfaction increases.

The radical features include call parking, call return, Direct Inward Dialing, call hunt and many more in order to reduce the number of missed out calls. The use of toll free number, music on hold, local numbers, etc. are also some of the features that are most in demand by business organizations of all sizes. The use of these features along with a hosted telecommunication interface allows you to set up a workplace where your employees can function in a virtual manner. This not only allows you to establish better business image but also allows your employees the freedom to operate business calls from anywhere and at any time. With all the impressive functionality, this system is perhaps the most feasible choice for a corporate firm to boost its business progress.

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